About us

We provide environmentally-friendly products, handmade of Bamboo & Rattan from Vietnam.

With the desire to bring beautiful rattan and bamboo products, suitable for families, used as household items and decorations, we, called PHUNG QUANG THANH, work hard every day to create the most beautiful products with all our passion.

Our business model is designed to streamline operations and ensure customer satisfaction through efficient supply chain management and robust customer service.

Operational Overview:

When a customer places an order on our website, we promptly engage with our suppliers to have the product manufactured and shipped directly to the customer. Our suppliers are responsible for maintaining stock and handling the shipping process. This approach allows us to concentrate on product research and marketing efforts, ensuring we deliver the best possible products to our customers.

Advantages and Challenges:

Outsourcing stock management and shipping provides us with the flexibility to focus on core business activities. However, we occasionally face challenges, such as delays due to external factors like the Zero Covid strategy implemented in China. These delays can extend our processing times. To mitigate this, we proactively inform our customers of any potential delays and offer refunds upon request, even if the shipment is already in transit.

Product Range and Customer Base:

We offer a wide variety of personalized POD products, with detailed product descriptions, terms and conditions, shipping information, and return and refund policies clearly displayed on our website. Our customer base is global, and we reach new customers through targeted Facebook and Google advertisements. Interested customers can visit our website via the provided links to explore our offerings.

Order Process:

1. Product Selection: Customers can choose their preferred sizes and designs from our extensive catalog.

2. Add to Cart: Customers can add selected items to their cart and continue browsing or proceed to checkout.

3. Checkout: At the checkout page, customers fill out their information and select a shipping package based on their region or state.

4. Payment: Customers complete their purchase by filling out the payment form. All transactions are monitored using Stripe’s RADAR and 3D Secure (3DS) rules to ensure legitimacy and authorization by the card owners.

By leveraging this business model, PHUNG QUANG THANH, aims to provide high-quality personalized products while maintaining exceptional customer service and operational efficiency.

Mission
Our small team will take care of your products every step of the way.

Our Goals
We work hard with our suppliers to bring you top quality products at the best prices.

The Company
At PHUNG QUANG THANH, we want to help bring the top quality products to anyone and everyone.

• To 8, Khu 6 Mong Duong, Cam Pha, Quang Ninh, Cam Pha, Quảng Ninh-200000
• Phone : +84362298261
• Email: info@bingoaz.com